Leadership Development & Customized Solutions

NCHLs Leadership Excellence Networks™ (LENS) and Councils are institutional memberships for leading healthcare organizations who recognize that their leadership development and talent management programs are integral to their strategic goals.

For more information, contact Andy Garman at agarman@nchl.org or Christina Jack at cjack@nchl.org or 312-563-6630.

NCHL executive coaches provide individual behavioral coaching to mid-level managers and senior executives. The executive coach plays a key role in helping healthcare leaders try new behaviors and build competencies. All NCHL-certified coaches meet the following background and experience requirements:

• Multi-year track record as an executive coach to mid-level mangers and/or senior-level executives in healthcare, including CEOs, COOs, CMOs, and CNOs
• Good working knowledge of the healthcare industry
• Demonstrated familiarity and working knowledge of contemporary management issues and practices
• Ability to provide effective coaching across leaders of diverse genders, ages, and ethnic origins
• Ability to understand pressures, responsibilities, and relationships of healthcare professionals
• Ethics to maintain strict personal and business confidentiality

A 12-month individual leadership development program to provide a senior executive with the opportunity to develop their leadership skills and competencies through experiences at other healthcare organizations and coaching. As part of the program, each fellow is expected to develop a leadership development plan that aligns with the strategic goals of the sponsoring organization.

The Fellowship Involves:

• Twelve months of executive coaching Leadership Assessments and Individual Leadership Development Plan (ILDP), which is aligned to the sponsor’s organizational strategic goals, and the Fellows leadership goals
• Two to three-day inter-Organizational Rotations at best practice organizations
• Invitation to the NCHL Human Capital Investment Conference and Gail L. Warden Leadership Excellence Award events

To learn more about NCHL’s Coaches Academy or Executive Fellowship Program , please contact Joyce Anne Wainio at jwainio@nchl.org at 312-563-6632.

Through its network of in-house as well as external experts, NCHL supports and also provides facilitation, executive coaching, assessments, and consultation to organizations on projects that are aligned with NCHL's mission. NCHL also can provide expert workshop facilitation around topics such as competencies, leader development, culture development, and governance, Recent projects have included:

• Consultation on the development and implementation of best-evidence management systems for a new hospital (client: major east-coast health system)
• Facilitation of competency model development and dissemination (client: a national association of quality professionals)
• Facilitation of value-based leadership development (client: a national association)
• Assessment of an evidence-based high-performance work practices model in five leading healthcare systems (client: Agency for Healthcare Research and Quality)
• Leadership assessments in support of succession planning for CEO and other senior leadership positions (multiple health system clients)
• Facilitation of accreditation surveyor training

To discuss specific interests/needs, please contact Joyce Anne Wainio at jwainio@nchl.org or at 312-563-6632.

Preparing leaders to achieve organizational excellence
When an industry is in a dynamic state of change, its leaders must develop strong organizational competencies and adopt new management models. The Advanced Leadership Development Program provides a laboratory to engage senior executive team members and high-potential managers of managers in a process of building and enhancing their leadership skills. While completing a meaningful project, essential to their healthcare organization, the team members address both strategy and business challenges during the program.

Developing high-potential managers with powerful opportunities
The transition to senior leadership can be challenging even for the most experienced manager. High performance demands include cross-organizational leadership and influence, strategic visioning and planning, and a deep understanding of external forces on the healthcare industry, just to name a few. Prepare your high potential managers of managers for future senior executive roles through this comprehensive Institute program.

Managing other managers presents unique challenges
Advancement to a manager of mangers position is a critical juncture in a healthcare leader’s career. The responsibilities are new, more complex and perhaps overwhelming. Your mid-level managers must be able to confidently and effectively handle finance, quality, human resources, project management, communication and leadership challenges. For your clinical leaders, this can be an especially important transition in their professional development. Help them improve their effectiveness in all areas, and they will be ready to elevate organizational performance.

Building critical skills for clinical leaders
Clinical leaders often move from front-line manager roles into manager of managers roles with little or no formal management fundamentals preparation. Facing rising costs, shrinking reimbursements, labor shortages, high turnover, and new technologies, clinical leaders need to be able to demonstrate exceptional leadership skills in order to be successful.

Aligning human resource practices with your business strategy
This learning program builds strategic human resources skills among leaders in your organization to support your priorities. Strong high-performance partnerships between your human resource professionals and service-line and corporate leaders require a common platform of best-practice models for managing your most valuable asset, your workforce, as well as practical ways to apply those concepts to align with your strategy.

Develop managers’ coaching skills and create a coaching culture to improve organizational effectiveness.

Spark awareness, understanding, and action related to building diversity leadership skills and increasing cultural competence in workplace interactions.